TERMS
TERMS & CONDITIONS / FAQ
FAQ
Return Policy
All sales are final. No refunds or exchanges.
Shipping
We ship Globally. Please allow up to 5 days for your order to process, and 3-5 days for it to be shipped out
(You will get a shipping confirmation in your email the day it's been shipped)
(You will get a shipping confirmation in your email the day it's been shipped)
FAQ
I have a general question, How do I contact you guys?
Contact AWAY.GIANNI@GMAIL.COM for general questions.
Can I get a refund? Can I exchange an item?
No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.
I put an old or wrong address while I was checking out, is there any way you can update it with the right one?
if you wish to change it please email AWAY.GIANNI@GMAIL.COM immediately with your transactionID. We cannot reship orders once they are sent out.
I ordered the wrong size, can you exchange it for another size?
No, please make sure you look at your order CAREFULLY before checking out, we are not responsibile for your mistake.
I just received my order but I was sent the wrong size or order, can you exchange it?
If you got the wrong size please send it to the return address and email AWAY.GIANNI@GMAIL.COM with your transaction ID or email used with the order and we will send you the correct order, but is subjected to stock avaliabilty.
When do you guys restock the webstore?
Restocks may or may not happen with certain items. Any notification of a restock will be posted on the our instagram @awayy.fl.
I live outside the United States, how can I make an order?
Press international shipping at checkout!